These Terms of Use ("Terms") are a legally binding agreement between you and VTMX governing your download, installation, and use of the mobile game Glow Candy ("the Game"), including its online features, virtual items, and related services. By downloading, installing, or playing the Game you confirm that you have read, understood, and accepted these Terms and our Privacy Policy. If you do not agree, do not install or use the Game.
1.1. The Game is intended for players aged 13 and over. By using the Game you represent that you are at least 13 years old.
1.2. If you are under the age of legal majority in your country of residence, you may use the Game only if a parent or legal guardian has reviewed and accepted these Terms on your behalf. Parents and guardians are responsible for the activities of minors using the Game.
1.3. You may not use the Game if you have previously been banned from it or if doing so would violate any applicable law.
2.1. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and play the Game on a mobile device that you own or control, solely for private, non-commercial entertainment purposes.
2.2. This license does not grant you any ownership of the Game or its content. All rights not expressly granted to you are reserved by VTMX and its licensors.
2.3. You may not rent, lease, sell, redistribute, or commercially exploit the Game, in whole or in part, without our prior written permission.
3.1. The Game is a continuously developed live service. We may, at any time and without prior notice: add, change, rebalance, or remove features, levels, boosters, rewards, events, or content; change the game economy; or update the Game's software.
3.2. Updates may be required to continue playing. Some features (including the leaderboard) require a supported device, a compatible operating system version, and an internet connection.
3.3. We may modify, suspend, or permanently discontinue the Game or any part of it at any time. Where reasonably possible, we will provide advance notice of a permanent shutdown of the Game.
4.1. You agree that you will not:
4.2. Nicknames. You are responsible for the nickname you choose. Nicknames must not be offensive, hateful, obscene, or discriminatory; must not impersonate any real person, brand, or VTMX staff; must not contain personal information (yours or anyone else's); and must not contain advertising or links. Because nicknames appear on a public leaderboard, they are visible to all players.
4.3. Enforcement. We may, at our sole discretion and without prior notice: remove or reset scores or leaderboard entries; rename or remove nicknames; temporarily or permanently restrict your access to online features; or terminate your license under Section 12 — where we reasonably believe these Terms have been violated or the integrity, security, or fairness of the Game is at risk. Where proportionate, we will prefer the least severe effective measure.
5.1. The Game includes virtual features such as coins, lives, boosters, stars, and rewards ("Virtual Items"). Virtual Items are licensed to you for use within the Game; they are not your property and have no real-world monetary value.
5.2. Virtual Items cannot be sold, traded, transferred, or exchanged for money or anything of value outside the Game. Any attempt to do so is a breach of these Terms.
5.3. We may modify, rebalance, add, or remove Virtual Items and their earn rates or prices at any time as part of ongoing game design. Virtual Items may be lost if local game data is deleted (see Section 8.3) and are forfeited without compensation if the Game is discontinued or your license is terminated for breach.
5.4. In-app purchases. The Game offers optional purchases for real money (for example coin packs, bundles, the piggy bank, and the Glow Pass). Purchases are made through Google Play (and, where available, the Apple App Store) under that platform's payment terms, and prices are shown in your local currency before you confirm. All purchases are for consumable Virtual Items or time-limited in-game benefits delivered immediately on purchase; they are licensed, not sold, and remain subject to Sections 5.1–5.3.
5.5. Refunds. Because Virtual Items are delivered immediately and consumed in play, purchases are final to the extent permitted by law. Refund requests are handled by the platform from which you purchased (Google Play refund policy / Apple App Store), and we honour statutory rights that cannot be excluded — including any right of withdrawal under consumer law, which you acknowledge is lost once digital content is delivered and used with your express consent. If a purchase fails or is not delivered, contact us with your Player ID and the Google Play order number and we will restore or resolve it.
5.6. Glow Pass and limited-time offers. The Glow Pass grants rewards over a season with a stated end date; rewards not claimed before the season ends are forfeited. Limited-time offers, timed x2 rewards, and event rewards are available only for the displayed period.
5.7. Purchases by minors. If you are a minor, you may only make purchases with the permission of a parent or guardian, who is responsible for them. Parents can restrict purchases through the platform's parental controls.
6.1. The Game is free to play and is funded by optional in-app purchases and by rewarded advertising: short advertisements you may choose to watch in exchange for Virtual Items (for example lives, extra moves, or boosters). The Game does not show forced interstitial advertising between levels. Rewarded ads are limited to a fair daily number.
6.2. Advertisements are provided by third-party networks (including Google AdMob) and are subject to those parties' own terms and policies. We do not endorse and are not responsible for the content of third-party advertisements or for websites, apps, or products they link to.
6.3. Rewarded ads depend on ad availability from the network; we do not guarantee that a rewarded ad will be available at any given moment.
7.1. Online features — including the global leaderboard, cloud save, optional Google Play Games sign-in, downloadable content, and live events — require an internet connection and are operated through third-party service providers (Unity Gaming Services, Google Play Games Services, and Cloudflare for content delivery). Their availability is not guaranteed and may be interrupted by maintenance, technical issues, or circumstances beyond our control.
7.2. Your nickname and scores are visible to all players on the leaderboard. Leaderboard content may be moderated, corrected, reset, or removed to maintain fairness and accuracy (for example, removal of scores obtained through cheating).
7.3. We may add, modify, suspend, or discontinue any online feature at any time.
7.4. Google Play Games sign-in. Linking your progress to Google Play Games is optional. One Play Games account may be linked to one Game record at a time; linking an account that already holds a record switches you to that record. You are responsible for keeping your Google account secure. Unlinking ("Log out" in Settings) keeps your local progress on the device.
7.5. Downloadable content. Parts of the Game's artwork are downloaded on first use to keep the install small. A network connection is required for that first download; the content is then cached on your device. Mobile data charges may apply.
7.6. Levels beyond the hand-made journey are generated by the Game from its level rules. We may adjust these rules to keep the Game fair and enjoyable.
8.1. Our collection and use of data is described in the Privacy Policy, which forms part of these Terms.
8.2. You are responsible for your device, its security, and any charges from your network operator (for example, mobile data charges) incurred while playing.
8.3. Game progress is stored locally on your device and backed up to cloud save under your pseudonymous Player ID; linking Google Play Games lets you restore it on another device. Cloud save is provided on a best-effort basis: deleting your account in the Game, clearing the app's data before a backup completes, or losing access to a linked Google account may result in permanent loss of progress and Virtual Items, for which we are not responsible.
8.4. Account deletion. You can permanently delete your online data at any time via Settings → Delete Account. Deletion removes cloud save, leaderboard data, and the link to Google Play Games, and cannot be undone; Virtual Items and unclaimed purchases associated with the deleted record are forfeited.
9.1. The Game and all of its content — including software, code, artwork, graphics, characters, names, titles, themes, music, sound effects, text, and the "Glow Candy" and "VTMX" names and logos — are owned by VTMX or its licensors and are protected by copyright, trademark, and other intellectual-property laws worldwide.
9.2. You may not copy, distribute, publicly display, or create derivative works from this content outside of normal gameplay without our prior written consent. Personal, non-commercial screenshots and gameplay videos of the Game (for example, for social media or video platforms) are permitted and welcome, provided they do not misrepresent the Game and are not used to promote cheating or unlawful activity.
9.3. Feedback. If you send us ideas, suggestions, or feedback about the Game, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation. Do not send us ideas you consider confidential or proprietary.
10.1. THE GAME IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND AVAILABILITY.
10.2. We do not warrant that the Game will be uninterrupted, error-free, or free of harmful components, that defects will be corrected, or that the Game will be compatible with every device or operating system version.
10.3. Nothing in this Section limits any warranty or right that applicable consumer law grants you and that cannot lawfully be excluded.
11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VTMX, ITS AFFILIATES, AND ITS SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA (INCLUDING GAME PROGRESS AND VIRTUAL ITEMS), LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE GAME OR THESE TERMS.
11.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE GAME SHALL NOT EXCEED ONE HUNDRED (100) EUROS OR ITS EQUIVALENT IN YOUR LOCAL CURRENCY.
11.3. Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law. If you are a consumer, you retain all mandatory rights granted by the consumer-protection laws of your country of residence.
12.1. These Terms apply from the moment you first install the Game and remain in effect while you use it.
12.2. You may terminate this agreement at any time by uninstalling the Game.
12.3. We may suspend or terminate your license and/or your access to online features, with or without notice, if you materially breach these Terms, if we are required to do so by law, or if the Game is discontinued. Upon termination, the license in Section 2 ends and Sections 5, 9–11, 13, and 14 survive. Purchases made before a discontinuation announced by us will be handled in accordance with the platform's policies and applicable consumer law.
13.1. We may amend these Terms from time to time — for example, to reflect new features, legal requirements, or changes to our services. The current version, with its effective date, will always be available at this address.
13.2. For material changes we will provide reasonable prominent notice (for example, an in-game notification) before the amended Terms take effect. Your continued use of the Game after the effective date constitutes acceptance of the amended Terms. If you do not accept them, you must stop using and uninstall the Game.
14.1. Governing law. These Terms are governed by the laws of the Republic of Türkiye. If you are a consumer residing in another country, you additionally benefit from any mandatory provisions of the law of your country of residence, and nothing in this Section deprives you of the protection of those provisions.
14.2. Disputes. We encourage you to contact us first at info@vtmx.io — most issues can be resolved quickly and informally. Subject to any mandatory consumer rules granting you a different forum, the courts and enforcement offices of the Republic of Türkiye have jurisdiction over disputes arising from these Terms.
14.3. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be deemed replaced by a valid one that most closely reflects its intent.
14.4. No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
14.5. Assignment. You may not assign or transfer these Terms or your license. We may assign these Terms in connection with a merger, acquisition, or sale of assets, provided your rights are not reduced.
14.6. Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and VTMX regarding the Game and supersede any prior understandings.
14.7. App store terms. Your use of the Game is also subject to the terms of the platform from which you downloaded it (for example, the Apple App Store or Google Play). In case of conflict between those terms and these Terms with respect to the platform's services, the platform's terms prevail for that scope.
14.8. Apple-specific terms (App Store). If you downloaded the Game from the Apple App Store, you additionally acknowledge that: (a) these Terms are between you and VTMX only, not with Apple Inc. ("Apple"), and VTMX — not Apple — is solely responsible for the Game and its content; (b) Apple has no obligation to provide any maintenance or support for the Game; (c) in the event the Game fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) — to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Game; (d) Apple is not responsible for addressing any claims by you or a third party relating to the Game, including product-liability claims, claims that the Game fails to conform to legal or regulatory requirements, and consumer-protection or similar claims; (e) in case of a third-party claim that the Game infringes intellectual-property rights, VTMX — not Apple — is responsible for its investigation, defense, settlement, and discharge; (f) you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties; and (g) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
VTMX Interactive, a brand of VİTMAX LTD.
E-mail: info@vtmx.io
Website: https://vtmx.io
For support requests, please include your Player ID (shown at the bottom of the Settings and Profile screens; tap to copy), your device model, and a description of the issue. For purchase issues, add the Google Play order number.